Chili Piper
Org-level connection
Chili Piper is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.
Getting your API key
In Chili Piper, go to Settings → API → API Keys and generate a key. Also note your Workspace slug from your Chili Piper URL (app.chilipiper.com/{workspace}/...). Enter both below.
Ready to connect?
Go directly to the integrations page in your dashboard.
Permissions (scopes)
These are the data scopes On Belay can be granted for Chili Piper. Your org admin controls which scopes are enabled per group.
| Scope | Description | Access |
|---|---|---|
meetings:read | Read booked meetings | Read only |
meetings:write | Book and cancel meetings | Read / Write |
queues:read | Read routing queues | Read only |
routers:read | Read router configurations | Read only |
users:read | Read workspace users | Read only |
availability:read | Read user availability | Read only |
event_types:read | Read event types | Read only |
workspace:read | Read workspace info | Read only |
Troubleshooting
"Invalid API key" or "Unauthorized" error
Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.
Connected but Claude can't access data
Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.
The key expires or stops working
Some API keys have expiration policies. Generate a new key in Chili Piper and update it in On Belay → Integrations → Chili Piper → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.
Still stuck? We're happy to help.
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