Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the On Belay platform operated by On Belay (“we”, “us”, or “our”) at app.onbelay.ai (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.

If you do not agree to these Terms, do not use the Service.

On Belay is an AI governance and organizational context platform. The Service provides:

• A web dashboard for configuring organizational groups, Claude roles (system prompts), integration access, and team membership
• An MCP (Model Context Protocol) server at https://app.onbelay.ai/api/mcp that delivers organizational context to Claude Desktop, claude.ai, and Claude Code
• Secure credential storage and proxied access to third-party integrations on behalf of authorized team members
• OAuth 2.0 authorization server functionality enabling Claude clients to authenticate with On Belay using the PKCE flow

Access to the Service requires signing in with a Google account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Organizations on On Belay are managed by one or more Admins. Admins are responsible for managing member access, integration credentials, and group configuration within their organization. By adding members to your organization, you confirm you have appropriate authorization to do so.

You must notify us immediately at [email protected] if you suspect unauthorized access to your account.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Store, transmit, or process through the Service any data you do not have the right to use or that violates applicable law or third-party rights
• Use the credential storage features of the platform to store API keys or OAuth tokens for integrations to which you do not have authorized access
• Attempt to circumvent, reverse engineer, or tamper with the Service’s authentication, encryption, or access control mechanisms
• Use the Service in a way that violates the acceptable use policies of any third-party service whose credentials are stored in On Belay (including Anthropic, Google, Shopify, HubSpot, Stripe, and others)
• Resell, sublicense, or provide the Service to third parties without our prior written consent
• Use the Service to transmit spam, malware, or other malicious content
• Attempt to access other organizations’ data or credentials through the platform

We reserve the right to suspend or terminate access for any violation of these acceptable use requirements.

On Belay stores OAuth tokens and API keys (“Credentials”) for third-party services at your direction. By storing Credentials in On Belay, you represent that:

• You are authorized to use and share those Credentials with On Belay for the purposes of the Service
• The use of those Credentials through On Belay complies with the terms of service of the issuing third-party service
• You are responsible for revoking Credentials stored in On Belay if your authorization to use them ends

On Belay is not responsible for actions taken using Credentials stored in the platform, including API calls made by Claude on behalf of your team members.

Certain features of the Service are available only through a paid subscription. Subscription pricing, billing cycles, and plan details are described on the Pricing page.

All payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis according to the selected plan. Subscriptions automatically renew unless cancelled before the renewal date.

Refunds are issued at our discretion. For billing disputes, contact [email protected].

The Service, including its design, software, and content, is owned by On Belay and protected by applicable intellectual property laws. These Terms do not grant you any rights in the Service beyond the limited right to use it as described herein.

You retain ownership of all configuration data, Claude role content, and organizational data you input into the Service. By using the Service, you grant us a limited license to store, process, and transmit your data solely as necessary to provide the Service.

Termination by you

You may delete your organization and close your account at any time from Dashboard → Settings. Upon deletion, your organization data and stored credentials will be permanently removed within 30 days.

Termination by us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms, fail to pay applicable fees, or if we determine in our sole discretion that continued access poses a risk to the Service or other users.

Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, completeness, or usefulness of any content delivered by Claude via the MCP integration.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ON BELAY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ON BELAY IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless On Belay and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the effective date at the top of this page and, for material changes, by email or in-app notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

For questions about these Terms or to report a violation, contact us at: