Mixpanel is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.
In Mixpanel, go to Organization Settings → Service Accounts
Click "Add Service Account", give it a name, and assign it Viewer or Analyst role on your project
Copy the service account username and secret — the secret is shown only once
Find your Project ID in the Mixpanel URL (e.g. mixpanel.com/project/123456)
Paste the username, secret, and project ID below
Ready to connect?
Go directly to the integrations page in your dashboard.
These are the data scopes On Belay can be granted for Mixpanel. Your org admin controls which scopes are enabled per group.
| Scope | Description | Access |
|---|---|---|
events:read | Read events | Read only |
funnels:read | Read funnels | Read only |
reports:read | Read reports | Read only |
users:read | Read user profiles | Read only |
Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.
Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.
Some API keys have expiration policies. Generate a new key in Mixpanel and update it in On Belay → Integrations → Mixpanel → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.
Still stuck? We're happy to help.
Contact support →