Help/Integrations/Shopify (Admin API)

Shopify (Admin API)

API KeyE-commerceOrg connection

Org-level connection

Shopify (Admin API) is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.

Getting your API key

1

In your Shopify admin, go to Settings → Apps and sales channels → Develop apps

2

Create a new app, configure Admin API access scopes

3

Install the app and copy the Admin API access token

4

Enter your shop domain and paste the token below

Ready to connect?

Go directly to the integrations page in your dashboard.

Open Integrations →

Permissions (scopes)

These are the data scopes On Belay can be granted for Shopify (Admin API). Your org admin controls which scopes are enabled per group.

ScopeDescriptionAccess
read_analyticsRead analyticsRead only
read_customersRead customersRead only
write_customersWrite customersRead / Write
read_inventoryRead inventoryRead only
write_inventoryWrite inventoryRead / Write
read_metaobjectsRead metaobjectsRead only
write_metaobjectsWrite metaobjectsRead / Write
read_ordersRead ordersRead only
write_ordersWrite ordersRead / Write
read_productsRead productsRead only
write_productsWrite productsRead / Write
read_contentRead contentRead only
write_contentWrite contentRead / Write
write_theme_codeWrite theme codeRead / Write
read_themesRead themesRead only
write_themesWrite themesRead / Write

Troubleshooting

"Invalid API key" or "Unauthorized" error

Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.

Connected but Claude can't access data

Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.

The key expires or stops working

Some API keys have expiration policies. Generate a new key in Shopify (Admin API) and update it in On Belay → Integrations → Shopify (Admin API) → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.

Still stuck? We're happy to help.

Contact support →